1. Information We Collect
1.1 Personal Information
We collect the following categories of personal information:
• Contact Information: This includes your name, email address.
• Identification Information: Such as government-issued identification numbers or documents required for compliance purposes.
• Financial Information: Information related to your financial transactions on the platform, such as cryptocurrency wallet addresses.
• Authentication Data: Passwords, OTPs, and any other information used for authentication and access to your wallet.
1.2 Usage and Device Information
We collect information on how you interact with the Platform, including:
• Device Information: Such as device type, operating system, and browser type.
• Log Data: Information on your use of the Platform, including access times, pages viewed, and IP addresses.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies, as explained in our Cookie Policy.
2. How We Use Your Information
We use your personal information for the following purposes:
• Provide Services: To offer and maintain the services provided on the Platform, including wallet management, invoicing, and authentication.
• Communications: To respond to your inquiries, send transaction notifications, and provide important updates.
• Compliance and Security: To meet legal requirements, perform compliance checks, and enhance the security of our services.
• Marketing and Promotions: With your consent, to send promotional and marketing communications.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it under the following circumstances:
• Service Providers: We may engage third-party service providers to assist with our operations and services, subject to confidentiality agreements.
• Legal Compliance: We may disclose information when required by law or in response to valid legal process, such as court orders or government requests.
• Protection of Rights: To protect our rights, privacy, safety, or property, and those of our users or others.
4. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Rectification: You may request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal and operational requirements.
• Objection: You may object to the processing of your personal information for certain purposes.
5. Security and Retention
We implement reasonable security measures to protect your personal information. We retain your information for as long as necessary to provide our services and as required by law.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any significant changes.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
• Fingrow Limited
• 128 City Road
• London, United Kingdom
• EC1V 2NX
• info@fingrow.co